Effective Date: July 24, 2026

At PureStyles, we want you to be satisfied with your purchase. This Refund & Returns Policy explains the conditions under which returns, exchanges, and refunds are accepted.

By placing an order on purestyles.site, you agree to the terms outlined below.

1. Return Eligibility

We accept returns under the following conditions:

• The item must be unused and in its original condition
• The item must be returned in its original packaging
• The return request must be made within 7 days of delivery

Items that do not meet these conditions may not be eligible for a refund.

2. Non-Returnable Items

The following items are not eligible for return:

• Used or damaged products (not due to our fault)
• Items without original packaging
• Final sale or clearance items (if applicable)

3. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong product:

• Contact us within 48 hours of delivery
• Provide clear photos of the issue

We will review your request and offer a replacement or refund where applicable.

4. Return Process

To initiate a return:

1. Email us at info@purestyles.site
2. Include your order number and reason for return
3. Wait for return approval and instructions

Returns sent without prior approval may not be accepted.

5. Refunds

Once your returned item is received and inspected:

• Approved refunds will be processed to your original payment method
• Refund processing may take 5–10 business days depending on your payment provider

6. Shipping Costs

• Return shipping costs are the responsibility of the customer
• Original shipping charges (if any) are non-refundable

7. Order Cancellations

Orders can only be cancelled before they are processed or shipped.
Once shipped, the order cannot be cancelled.

8. Exchanges

We currently do not offer direct exchanges.
If you need a different item, please return the original product and place a new order.

9. Contact Us

For any return or refund-related inquiries, please contact us at:

📧 info@purestyles.site

PureStyles is committed to providing a fair and transparent return process while ensuring a great shopping experience for all customers.